Your Craft

• You will serve as a trusted partner to the Creative Team, transforming brand concepts and storytelling into refined, high-quality visual merchandising executions.
• You will design and develop inspiring window displays, retail animations, and visual concepts aligned with the identity, heritage, and values of Universal Genève.
• You will create original, elegant, and commercially impactful retail experiences that enhance customer engagement and elevate the in-store experience.
• You will develop visual merchandising concepts and activation materials for product launches, special editions, exhibitions, events, and pop-up experiences.
• You will collaborate closely with Retail, Marketing, and Commercial teams to create a seamless and elevated customer journey at every point of sale.
• You will support storytelling initiatives that showcase the Maison’s heritage, watchmaking expertise, and product collections.
• You will cultivate strong relationships with premium suppliers, production partners, craftsmen, and external agencies.
• You will oversee the development of materials, samples, prototypes, and final productions while ensuring the highest standards of quality.
• You will coordinate internal ordering processes, production schedules, logistics, and installations to ensure flawless and timely delivery of all visual merchandising assets.
• You will partner with markets and retail partners worldwide, providing expert guidance and customized solutions to guarantee consistent implementation and impeccable execution.
• You will support on-site installations and local market activations when required.
• You will create sophisticated presentations, communication tools, and visual materials that enhance the visibility and impact of the department.
• You will develop comprehensive visual merchandising guidelines, manuals, and implementation documents to ensure consistent brand expression globally.
• You will create and deliver engaging visual merchandising training sessions for retail teams, wholesale partners, and brand ambassadors, both online and onsite.
• You will promote and uphold visual merchandising best practices across all regions and channels.
• You will monitor and analyze the performance of visual merchandising activations in collaboration with Retail teams to continuously improve customer engagement and retail performance.
• You will oversee visual merchandising administrative activities, including budget monitoring, purchase order creation, invoice follow-up, and coordination with logistics, warehouse, procurement, and finance teams.
• You will manage multiple projects simultaneously while ensuring excellent organization, quality, and attention to detail.
• You will bring creativity, innovation, and a strong sense of aesthetics to continuously elevate the visual expression of Universal Genève.

What Will Make You Successful

• You have a minimum of 5 years of experience in visual merchandising, retail design, interior design, architecture, or related creative fields.
• You have proven project management experience, ideally within luxury, watchmaking, jewelry, fashion, or premium retail environments.
• You have education in visual merchandising, interior design, retail design, architecture, or a related discipline.
• You have advanced proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign.
• You have strong project management skills and excellent knowledge of Microsoft Office applications, particularly PowerPoint and Excel.
• You have experience with 3D software such as SketchUp, Rhino, or similar visualization tools, which would be considered an advantage.
• You have experience working with SAP or other ERP systems, which would be a plus.
• You are fluent in English, and additional languages such as French, Italian, or German would be considered an asset.
• You have a passion for luxury, fine watchmaking, design, and the heritage of Universal Genève.
• You have a strong understanding of aesthetics, materials, design principles, and retail environments.
• You are highly organized and capable of managing multiple projects and priorities simultaneously.
• You are detail-oriented and committed to delivering the highest standards of quality.
• You are proactive, hands-on, and solution-oriented.
• You are a highly motivated team player with a collaborative mindset.
• You are agile, adaptable, and open-minded in an international environment.
• You are an excellent communicator who builds strong relationships with internal and external stakeholders.
• You are performance-driven and customer-focused.
• You are ethical, inclusive, and respectful in your approach to teamwork and collaboration.
• You are passionate about creating exceptional brand experiences and continuously elevating retail excellence.