We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we’re excited to continue our journey forward.
Position Summary: The Wholesale Training Specialist is responsible for delivering training to support Breitling’s Partner Retailers on Company training programs to support the expansion of the network and achievement of sales targets, as well as elevate the customer experience. Above all, the Wholesale Training Specialist will teach, motivate, and inspire the retail sales teams ensuring consistency in service excellence and behaviors to support meeting business objectives.
The Wholesale Training Specialist will be a hands-on self-starter who can work independently to deliver in a dynamic and fast-paced work environment. Acts as an ambassador of the brand in behaviors, actions, attitude, and appearance.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Partner with Training Manager and Sales Director to assess training and development needs of retailers across the North American Market.
- In partnership with the Training Manager, Sales Director and Wholesale Accounts and Partner boutiques, plan implementation of all training activities in support of the global and market training initiatives.
- Coach and train retail sales team through on-the-floor observation and partnership moments to maximize business opportunities and drive revenue.
- Facilitates on-the-job learning on the selling floor through partnership and leading by example on the selling floor, working with store leaders and selling teams.
- Leverage business acumen to report on effects of training and` skill development needed, or behavior change via store visit recaps.
- Establish effective partnerships and communication to ensure training programs and processes are delivered.
- Focus on delivering high impact training that maximizes learner participation, comprehension and application of material.
- Collaborate and influence across all levels of leadership to maximize business and revenue,
- Evaluate the effectiveness of training programs, provide objective feedback and influence future program design and delivery as needed.
- Support, maintain and ensure adherence to departmental standards and training team values.
- Coordinate and order all necessary training supplies within Company guidelines and budget.
- Participate in multiple projects and special assignments as required, working independently and/or in close collaboration with other internal departments as applicable.
- Travel extensively to Breitling partner stores including but not limited to United States and Canada to deliver trainings and support training initiatives.
Job Requirements
- 2+ years of wholesale or retail training experience is a must, with proven ability to influence teams, preferably in a luxury retail setting.
- 2+ years working within wholesale accounts
- Experience in delivering product and service centric training
- Demonstrated confidence and propensity for being on the selling floor and interacting with luxury clientele.
- Strong coaching and motivational and influencing abilities.
- Knowledge of adult learning principles and training methodologies preferred.
- Demonstrated business acumen and understanding of the product and retail business.
- Strong presentation and facilitation skills, conveying messages in a clear and concise way.
- Excellent interpersonal, organizational, and communication skills, both verbal and written.
- Customer-focused attitude with high level of professionalism and ability to communicate across all levels of the organization.
Inclusive Benefits:
We offer a comprehensive range of benefits including:
- Medical, Dental, and Vision benefits
- FSA & HSA
- Group life insurance and disability benefits
- Paid parental leave and adoption support
- Wellness and Vision reimbursement
- Retirement Savings Plan (401k) with company match
- Paid Time Off
- Education Assistance
- Employee Assistance Program
- Commuter benefits
- Employee Discount
- Salary: $80,000 - 90,000
At Breitling, we value:
- Entrepreneurship
- Effectiveness and efficiency
- Innovation
- Innovative and experimentation-oriented minds
- Ethical and inclusive values
- Heritage and know-how
Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Breitling is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis prohibited by applicable law.