We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we’re excited to continue our journey forward.
Join our vibrant team in Lucerne as a Sales Associate and be part of something extraordinary! You will build and retain a loyal customer base by delivering exceptional, personalized service and creating memorable client experiences. You will drive sales through expert product knowledge and consultative guidance while maintaining the boutique’s high standards of presentation and organization. Acting as a Brand Ambassador, you will contribute to a motivated, collaborative team and help strengthen the brand’s reputation and presence.
Your contribution:
- You will take part in creating outstanding customer experiences by welcoming, advising, and guiding clients with professionalism and warmth.
- You will participate in product training, team meetings, and coaching sessions to continuously expand your knowledge and sales skills.
- You will take part in boutique, client, and company events to enhance brand visibility and build meaningful client connections.
- You will be responsible for meeting individual and boutique sales targets through consultative selling and client-focused service.
- You will build and nurture a loyal client base by delivering personalized, memorable experiences.
- You will be responsible for capturing and using client data to foster long-term relationships and create future sales opportunities.
- You will maintain boutique standards with a strong focus on cleanliness, organization, and visual appeal.
- You will apply visual merchandising guidelines to ensure displays consistently reflect the brand’s style and standards.
- You will keep back-of-house stock organized and maintain accurate inventory levels to support smooth operations.
- You will support Boutique Management in implementing health, safety, and operational requirements.
- As a true Brand Ambassador, you will embody the brand’s values and deliver an exceptional, culturally attuned experience to both local and Chinese customers while contributing to a strong team spirit.
Do you think there is even more to discover in this role? You're right — apply today and learn more!
You will fit well to our squad if:
- You have at least 2 years of experience in retail or luxury sales, with proven success in delivering exceptional client experience. Experience in watches, fashion, or other luxury industries.
- You have specialist knowledge of the luxury market and a deep understanding of high-end client expectations.
- You speak fluently German, English and Chinese.
- You are passionate about providing personalized, memorable service and continuously developing your product knowledge and sales skills.
- You have strong communication skills and a team-player mentality, contributing positively to a boutique collaborative environment.
We invite you to apply even if you do not meet all of these criteria.
Your new employer:
At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued.
We believe that happy, healthy employees are the key to success, which is why we offer competitive benefits, including:
- Watch to wear / watch to buy program
- Referral program
- Development opportunities
- Maternity leave (17 to 19 weeks)
- Culture of feedback
Want to take on this mission and join our team? Apply now!
We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige.
Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.