We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we’re excited to continue our journey forward.
Join our vibrant team in The Hague as an Assistant Boutique Manager and be part of something extraordinary!
Your main mission will be Client and Business Development as well as Team Management and Reporting.
Your contribution:
• You will act as a true Brand Ambassador being an integral part of a highly motivated team
• You will build, develop and retain a loyal clientele by leveraging all customer relationship tools (CRM tool: Salesforce)
• You will be part of the sales team on the floor, delivering exceptional service to each client and contributing to the monthly targets while building long term relationships
• You will support in executing smart boutique events in an inclusive atmosphere
• You will identify areas of improvement by understanding customer needs, and following market trends
• You will guarantee an impeccable after sales service in line with company standards
• You will support with the boutique's cash management processes and maintain strict compliance with company policies and procedures to safeguard financial accuracy and security,
• You will translate business goals into achievable team and individual targets,
• You will assess and monitor the daily performance,
• You will support with monitoring sales trends of allocated products through tools, timeframes, and methods defined by management
• You will assist the boutique manager in developing the team performance through coaching and mentoring
Do you think there is even more to discover in this role? You're right — apply today and learn more!
You will fit well to our squad if:
- You have 5+ years of experience in luxury retail, with at least 2 years in a supervisory or assistant manager role, preferably in high-end watchmaking or fine jewelry,
- You have a deep understanding of luxury clienteling, with a proven ability to build and maintain long-term relationships with customers,
- You have experience in team leadership, motivating and developing sales associates to consistently exceed sales goals and deliver exceptional customer service,
- You are skilled in boutique operations, including inventory management, visual merchandising, and after-sales service coordination,
- You have a strong commercial mindset, able to analyze sales KPIs, optimize performance, and contribute to strategic planning in line with brand values,
- You are fluent in English and Dutch.
Your new employer:
At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued.
We believe that happy, healthy employees are the key to success, which is why we offer competitive benefits, including:
- Remote working (depending on position requirements)
- Watch to wear / watch to buy program
- Referral program
- Development opportunities
- Maternity leave (17 to 19 weeks)
- Culture of feedback
Want to take on this mission and join our team? Apply now!
We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige.
Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.