We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we’re excited to continue our journey forward. Join our vibrant team in La Chaux-de-Fonds as Quality Performance & KPIs Intern for 6 months and be part of something extraordinary!
At the core of operational excellence, this internship offers a unique opportunity to enhance the visibility and management of quality performance across the movement and watch manufacturing plants, as well as return flows from the market.
Your mission will be to define, structure, and automatize key quality performance indicators across the full value chain, enabling a clearer understanding of production and field quality, faster detection of deviations, and more effective decision-making. By improving the reliability and accessibility of quality data, you will contribute to strengthening continuous improvement initiatives and fostering a more data-driven approach to quality management across Operations.
Your contribution :
-
Define and structure quality performance KPIs across the value chain
-
Identify and align with stakeholders on key quality KPIs across movement manufacturing, watch assembly, and market returns (e.g., FPY, defect rate, rework, scrap, return rate)
-
Standardize KPI definitions, calculation methodologies, and data sources
-
Ensure consistency and alignment of KPIs across departments and systems
-
Develop and implement quality performance monitoring tools
-
Design and develop dashboards (Power BI / Excel) to monitor quality performance across production and returns
-
Integrate and structure data from ERP, production systems, and after-sales / returns databases
-
Ensure data accuracy, refresh frequency, and usability of reporting tools
-
Improve data reliability and governance for quality
-
Identify data inconsistencies and support data cleansing initiatives
-
Contribute to improving data structure and data quality across systems
-
Support the implementation of best practices in data governance related to quality
-
Support preparation of the quarterly Quality Committee
-
Prepare the quarterly Quality Committee deck, consolidating key KPIs across movement, watch manufacturing, and market returns
-
Ensure data accuracy, consistency, and clarity of reported figures
-
Highlight key trends, deviations, and areas of concern
-
Structure and synthesize insights to support decision-making by senior stakeholders
Do you think there is even more to discover in this role? You're right — apply today and learn more!
You will fit perfectly into our squad if:
-
You have previous academic or internship experience in quality, industrial engineering, manufacturing, or data analysis is a strong advantage
-
You hold or are currently completing a Master’s degree from a top tier engineering school in Data, Industrial Engineering, Quality, or related field
-
You have knowledge of quality and continuous improvement methodologies (e.g., root cause analysis, 5 Whys, Ishikawa) and quality KPIs (FPY, defect rate, rework, scrap)
-
You possess strong excel and data analysis skills
-
You are fluent in English and French
We invite you to apply even if you do not meet all of these criteria.
At Breitling we are...EPIC! :
-
Entrepreneurship – We take ownership, act with agility, and dare to challenge the status quo.
-
Performance – We strive for excellence and deliver with impact, precision, and passion.
-
Innovation – We embrace creativity and continuously push boundaries to shape the future.
-
Care – We look after our people, our clients, and our planet, with respect and responsibility.